Privacy Policy

Last Updated: May 16, 2025

This Privacy Policy describes how XGraphics Sites ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://xgraphicsmk.uk (the "Site") or otherwise interact with us (collectively, the "Services").

Information We Collect

We collect information about you in a few different ways:

• Information you provide directly to us: This includes information you give us when you contact us through the website forms, sign up for our services, or communicate with us directly. This might include your name, email address, phone number, business details, and any other information you choose to provide.
• Information we collect automatically: When you visit our Site, we may automatically collect certain information about your device and your interaction with the Site. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
• Information we collect from third parties: We may receive information about you from third parties, such as analytics providers or marketing partners, to help us understand how you use our Services and to improve our marketing efforts.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Communicate with you, including responding to your inquiries and providing customer support.
• Send you marketing and promotional communications, if you have opted in to receive them.
• Personalise your experience on the Site.
• Improve our Site and Services, including understanding how users interact with our Site.
• Process transactions and manage your orders (if applicable).
• Detect and prevent fraud and other illegal activities.
• Comply with applicable laws and regulations.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which they were engaged.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request that your personal information be corrected or updated.
• The right to request that we delete your personal information.
• The right to object to the processing of your personal information.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.

To exercise any of these rights, please contact us using the contact information provided below.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies

We use cookies and similar tracking technologies to collect and use information about you, including to serve interest-based advertising. For more information about how we use cookies, please see our Cookie Policy (if applicable, or add a section here). You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top. Your continued use of the Site after the posting of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at sites@xgraphicsmk.uk.