XGraphics Sites

Tradespeople Website Design UK

Terms of Service

Last Updated: May 16, 2025

Welcome to XGraphics Sites. These Terms of Service ("Terms") govern your use of the XGraphics Sites website and the services provided by XGraphics Sites (referred to as "we", "us", or "our") to businesses and individuals, specifically tailored for tradespeople, for the design, development, and related services for websites (collectively, the "Services").

By accessing or using our website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or Services.

1. Services Provided

XGraphics Sites provides professional website design and development services, primarily focused on creating effective online presences for tradespeople in the UK. Our Services may include, but are not limited to:

The specific details of the Services to be provided, project scope, timelines, and pricing will be outlined in a separate proposal or agreement ("Project Agreement") provided to you. The Project Agreement, once accepted, shall be considered an extension of these Terms.

2. Client Responsibilities

As a client engaging XGraphics Sites for Services, you agree to:

XGraphics Sites is not responsible for delays caused by the client's failure to meet their responsibilities.

3. Intellectual Property

All custom content, graphics, and materials created by the Provider remain the property of the Provider until all fees are paid in full. Upon full payment, intellectual property rights to the website design, written content, and branding assets shall transfer to the Client, excluding:

The website URL (domain name), which remains the sole property of the Provider at all times.

Stock images and licensed third-party content, which remain under their respective licences.

Unless otherwise agreed in writing, XGraphics Sites retains ownership of any underlying code, tools, or development methods used to create your website, which are licensed to you for use with your website.

4. Payment Terms

Payment terms, including deposit requirements, milestone payments, and final payment, will be specified in the Project Agreement. Payments are typically required before work commences and at key stages of the project.

Failure to make payments according to the agreed schedule may result in suspension or termination of Services and potentially delay the completion of your project.

5. Project Timelines and Completion

Project timelines are estimates provided in the Project Agreement and are contingent upon timely feedback, content provision, and approvals from the client. XGraphics Sites will make reasonable efforts to adhere to agreed timelines but cannot guarantee them due to the collaborative nature of the work and potential unforeseen circumstances.

Project completion is deemed to occur when the final website design and functionality as specified in the Project Agreement have been delivered and approved by the client, or when the website is launched live.

6. Revisions and Acceptance

The Project Agreement will outline the number of revisions included in the scope of work. Additional revisions beyond the agreed scope may incur additional charges.

Client acceptance of deliverables at various stages (e.g., design concepts, development milestones) will be based on clear communication and feedback. Failure to provide feedback or approval within a specified timeframe (usually 3-5 business days unless otherwise agreed) may be deemed as acceptance of the deliverable.

7. Website Hosting and Maintenance

Website hosting and ongoing maintenance services will be specified in the Project Agreement.

8. Termination

Either party may terminate a Project Agreement if the other party breaches any material term of these Terms or the Project Agreement and fails to remedy such breach within a reasonable timeframe (e.g., 10 business days) after receiving written notice.

Termination by the client for reasons other than a material breach by XGraphics Sites will be detailed in the Project Agreement.

XGraphics Sites may terminate a Project Agreement immediately if the client engages in any unlawful behaviour, breaches intellectual property rights, or fails to make payments as agreed.

9. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. XGraphics Sites makes no warranties, expressed or implied, regarding the Services or the website created, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

XGraphics Sites is not responsible for any issues arising from third-party plugins, services, or hosting providers.

10. Limitation of Liability

To the maximum extent permitted by law, XGraphics Sites shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising out of or in connection with these Terms or the Services, even if advised of the possibility of such damages.

In no event shall XGraphics Sites' total liability to you for all damages, losses, and causes of action exceed the total amount paid by you to XGraphics Sites for the specific Services giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless XGraphics Sites, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or in connection with:

  • Your use of the website or Services.
  • Any content you provide that infringes on third-party rights.
  • Your breach of these Terms.
  • Your violation of any applicable laws or regulations.

12. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts located in England and Wales.

13. Changes to Terms

XGraphics Sites reserves the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website with the "Last Updated" date revised. Your continued use of our website or Services after such modifications constitutes your acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us via the contact details provided on our website.